Effective Date: June 24, 2026
Thank you for choosing File Recover (hereinafter referred to as "the App," "we," "us," or "our"). Your privacy is of the utmost importance to us. This Privacy Policy is intended to provide a clear and transparent explanation of how we collect, use, store, and protect your personal information when you use the App.
Important Notice: Please read this policy carefully and ensure you fully understand it before using the App. By downloading, installing, or using the App, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.
- Information We Collect
1.1 Information Necessary for Core Features
The core functionalities of the App include photo recovery, video recovery, audio recovery, document recovery, and speaker cleaning. To deliver these features, we require access to the following information on a minimum necessary basis:
- Storage Permissions: When you use the file scanning and recovery features, we require access to your device's storage. This is an essential prerequisite for providing the core file recovery functionality. All scanning and recovery operations are performed locally on your device.
- Speaker Permissions: When you use the speaker cleaning feature, the App plays sound waves at specific frequencies to expel water and dust from the speaker. This process occurs entirely on-device and no audio data is recorded or uploaded.
- Device Information: To ensure the secure operation, compatibility, and stability of the App, we automatically collect certain information including your device model, operating system version, system language, screen resolution, and unique device identifiers (such as Android ID).
1.2 Automatically Collected Information
When you use the App, we may automatically collect the following types of data:
- Log Data: App crash reports, performance metrics, feature interaction data, and access dates and times.
- Device Information: Device brand, model, operating system version, advertising identifier (AAID), language settings, and screen resolution.
- Network Information: IP address (truncated), network type (e.g., Wi-Fi, 4G).
1.3 Information You Voluntarily Provide
Support Requests: When you contact our support team via email, we collect your email address and any information contained in your message. Support request data will be promptly deleted after processing.
2. How We Use Your Information
We use the collected information for the following purposes:
- Providing Core Services — Utilizing storage permissions to perform file scanning and recovery, and speaker permissions to perform speaker cleaning
- Product Optimization — Analyzing crash reports and performance data to diagnose issues and improve App performance
- Ad Serving — Displaying non-personalized or personalized advertisements via third-party advertising SDKs
- Security Assurance — Using device information and log data for security protection and fraud detection
- Customer Support — Responding to your inquiries and technical support requests
- Legal Compliance — Complying with applicable laws, regulations, and court orders
3. Information Sharing and Disclosure
3.1 Third-Party Service Providers
We do not sell your personal information. To provide our services, we may share necessary anonymized information with the following categories of partners:
- Advertising Services: Google AdMob — device identifiers, approximate location, and ad interaction data are shared for the purpose of serving advertisements
- Analytics Services: Firebase / Google Analytics — device information and usage logs (anonymized) are shared for performance analysis and optimization
- Crash Reporting: Firebase Crashlytics — crash logs and device information are shared for diagnosing and resolving issues
3.2 Legal Requirements and Business Transfers
We may disclose your information under the following circumstances:
- Legal Compliance: To comply with applicable laws and regulations, or in response to judicial proceedings or government requests.
- Business Transfers: In the event of a merger, acquisition, or asset sale, user data may be transferred as part of the business assets and will remain subject to this Privacy Policy.
3.3 Legal Disclaimer
Under applicable laws and regulations, we may process your information without prior consent in the following circumstances:
- When directly related to national security, public security, or significant public interests
- When directly related to criminal investigations, prosecutions, trials, and enforcement
- When necessary to protect your or another person's vital legitimate rights and interests
- When collected from lawfully publicly available information
4. Data Storage and Security
4.1 Local Processing Priority
The core functionalities of the App — file scanning, recovery, and speaker cleaning — are all executed locally on your device. Your photos, videos, audio files, documents, and speaker-related data are not uploaded to our servers.
4.2 Data Retention
- Automatically collected analytics and crash data are retained in accordance with the retention policies of the respective third-party service providers.
- Support request data will be promptly deleted or anonymized after processing.
4.3 Security Measures
We employ industry-standard security measures to protect your information:
- Encryption technology (HTTPS) for data transmission
- Strict access control protocols
- Regular security audits
Please be advised that no method of Internet transmission or electronic storage can guarantee absolute security.
- Third-Party Links
- The App may contain links to third-party websites or services. We strongly encourage you to review the privacy policies of such third parties. We assume no responsibility or liability for the content, privacy practices, or policies of any third-party websites or services.
- Changes to This Privacy Policy
- We may update this Privacy Policy from time to time to reflect changes in our business practices or legal requirements. The revised version will be posted on this page with an updated "Effective Date." Material changes will be notified through in-app notifications or by email.
- We encourage you to review this policy periodically.
- Contact Us
- If you have any questions, comments, or requests regarding this Privacy Policy, please contact us